TEMPLATE - Abandoned in CSQ Report

Date/Time RangeOct 10, 2021 12:00:00 AM PDT - Oct 16, 2021 11:59:59 PM PDT
EnterpriseGlobal Inc.
ClusterVariphy UCCX
Generated Bymike@variphy.com

Abandoned Statistics

CSQ NameAbandoned CountAbandoned Average Queue TimeAbandoned Met Service Level CountAbandoned Missed Service Level Count
AREAHS000:00:0000
PhoneRoom20800:00:1214563
Summary20800:00:1214563

Call Details (208)

CSQ NameQueue OrderQueue TimeContact Start Date/TimeOriginator DNMet Service LevelCSQ Service LevelQueue Disposition
PhoneRoom100:00:02Oct 10, 2021 8:39:25 AM PDT14357208760Yes8Abandoned
PhoneRoom100:00:03Oct 10, 2021 8:50:21 AM PDT14077642355Yes8Abandoned
PhoneRoom100:00:05Oct 10, 2021 11:59:15 AM PDT914077640199Yes8Abandoned
PhoneRoom100:00:04Oct 10, 2021 12:20:00 PM PDT14808430383Yes8Abandoned
PhoneRoom100:00:00Oct 10, 2021 12:25:58 PM PDT917078806421Yes8Abandoned
PhoneRoom100:00:01Oct 10, 2021 12:42:57 PM PDT918572716661Yes8Abandoned
PhoneRoom100:00:02Oct 10, 2021 2:45:22 PM PDT916507140972Yes8Abandoned
PhoneRoom100:00:00Oct 12, 2021 8:44:59 AM PDT17064952415Yes8Abandoned
PhoneRoom100:00:00Oct 12, 2021 9:05:45 AM PDT14692456053Yes8Abandoned
PhoneRoom100:00:03Oct 12, 2021 9:18:21 AM PDT914126136248Yes8Abandoned
PhoneRoom100:00:04Oct 12, 2021 9:26:36 AM PDT919079785093Yes8Abandoned
PhoneRoom100:00:04Oct 12, 2021 9:27:46 AM PDT14155959789Yes8Abandoned
PhoneRoom100:00:01Oct 12, 2021 10:10:42 AM PDT12155829527Yes8Abandoned
PhoneRoom100:00:00Oct 12, 2021 10:23:22 AM PDT13478217590Yes8Abandoned
PhoneRoom100:00:02Oct 12, 2021 10:35:56 AM PDT19179514082Yes8Abandoned
PhoneRoom100:00:08Oct 12, 2021 10:41:20 AM PDT915103955602Yes8Abandoned
PhoneRoom100:00:25Oct 12, 2021 10:48:53 AM PDT919176864453No8Abandoned
PhoneRoom100:00:47Oct 12, 2021 10:49:27 AM PDT917609051218No8Abandoned
PhoneRoom100:00:00Oct 12, 2021 11:24:15 AM PDT916143530801Yes8Abandoned
PhoneRoom100:00:02Oct 12, 2021 11:37:50 AM PDT14124366723Yes8Abandoned
PhoneRoom100:00:00Oct 12, 2021 11:51:27 AM PDT914157059325Yes8Abandoned
PhoneRoom100:00:00Oct 12, 2021 12:08:01 PM PDT915622326517Yes8Abandoned
PhoneRoom100:00:01Oct 12, 2021 12:18:30 PM PDT14157866649Yes8Abandoned
PhoneRoom100:00:06Oct 12, 2021 12:21:01 PM PDT912566557550Yes8Abandoned
PhoneRoom100:00:34Oct 12, 2021 12:56:09 PM PDT914157059325No8Abandoned
PhoneRoom100:00:08Oct 12, 2021 12:57:30 PM PDT912154101736Yes8Abandoned
PhoneRoom100:00:02Oct 12, 2021 12:59:31 PM PDT912154101736Yes8Abandoned
PhoneRoom100:00:30Oct 12, 2021 12:59:55 PM PDT914156091107No8Abandoned
PhoneRoom100:00:01Oct 12, 2021 1:13:00 PM PDT916039308821Yes8Abandoned
PhoneRoom100:00:02Oct 12, 2021 1:46:17 PM PDT918777342265Yes8Abandoned
PhoneRoom100:00:48Oct 12, 2021 1:54:36 PM PDT12016630068No8Abandoned
PhoneRoom100:02:20Oct 12, 2021 1:55:33 PM PDT919806216445No8Abandoned
PhoneRoom100:00:03Oct 12, 2021 2:02:10 PM PDT916769534940Yes8Abandoned
PhoneRoom100:00:05Oct 12, 2021 2:16:52 PM PDT14153970500Yes8Abandoned
PhoneRoom100:00:11Oct 12, 2021 2:17:19 PM PDT14153970500No8Abandoned
PhoneRoom100:00:10Oct 12, 2021 2:17:51 PM PDT17812151028No8Abandoned
PhoneRoom100:00:04Oct 12, 2021 2:24:44 PM PDT918006278372Yes8Abandoned
PhoneRoom100:00:01Oct 12, 2021 2:39:43 PM PDT914157129921Yes8Abandoned
PhoneRoom100:00:01Oct 12, 2021 2:45:02 PM PDT8597Yes8Abandoned
PhoneRoom100:00:00Oct 12, 2021 3:32:58 PM PDT18183046414Yes8Abandoned
PhoneRoom100:00:00Oct 12, 2021 3:53:04 PM PDT912097615363Yes8Abandoned
PhoneRoom100:01:51Oct 12, 2021 3:59:00 PM PDT16055806146No8Abandoned
PhoneRoom100:00:09Oct 12, 2021 3:59:58 PM PDT915127367464No8Abandoned
PhoneRoom100:00:49Oct 12, 2021 4:01:56 PM PDT912068227392No8Abandoned
PhoneRoom100:03:12Oct 12, 2021 4:02:04 PM PDT916055806146No8Abandoned
PhoneRoom100:00:23Oct 12, 2021 4:02:22 PM PDT915595139659No8Abandoned
PhoneRoom100:00:05Oct 12, 2021 4:04:23 PM PDT915595729377Yes8Abandoned
PhoneRoom100:00:01Oct 12, 2021 4:14:04 PM PDT919252062041Yes8Abandoned
PhoneRoom100:00:02Oct 12, 2021 4:19:21 PM PDT16185620809Yes8Abandoned
PhoneRoom100:01:38Oct 12, 2021 5:02:48 PM PDT919162893968No8Abandoned
PhoneRoom100:00:07Oct 12, 2021 5:04:07 PM PDT914152546808Yes8Abandoned
PhoneRoom100:00:00Oct 12, 2021 5:17:33 PM PDT916369498349Yes8Abandoned
PhoneRoom100:00:02Oct 12, 2021 5:54:01 PM PDT914157108279Yes8Abandoned
PhoneRoom100:00:25Oct 13, 2021 8:00:10 AM PDT33672985927No8Abandoned
PhoneRoom100:00:01Oct 13, 2021 8:48:57 AM PDT8332Yes8Abandoned
PhoneRoom100:00:00Oct 13, 2021 9:10:48 AM PDT17408044404Yes8Abandoned
PhoneRoom100:00:00Oct 13, 2021 9:41:47 AM PDT913136222450Yes8Abandoned
PhoneRoom100:00:35Oct 13, 2021 9:53:27 AM PDT15616929885No8Abandoned
PhoneRoom100:00:04Oct 13, 2021 9:53:43 AM PDT3850Yes8Abandoned
PhoneRoom100:00:00Oct 13, 2021 10:46:37 AM PDT914439911981Yes8Abandoned
PhoneRoom100:00:00Oct 13, 2021 11:16:10 AM PDT917176826926Yes8Abandoned
PhoneRoom100:00:02Oct 13, 2021 11:23:35 AM PDT3535Yes8Abandoned
PhoneRoom100:00:04Oct 13, 2021 11:29:10 AM PDT916784996140Yes8Abandoned
PhoneRoom100:00:51Oct 13, 2021 12:13:37 PM PDT917403319286No8Abandoned
PhoneRoom100:00:25Oct 13, 2021 12:14:58 PM PDT918004177186No8Abandoned
PhoneRoom100:00:14Oct 13, 2021 12:19:10 PM PDT17025753244No8Abandoned
PhoneRoom100:00:01Oct 13, 2021 12:27:25 PM PDT919292977865Yes8Abandoned
PhoneRoom100:00:57Oct 13, 2021 12:27:26 PM PDT914157699555No8Abandoned
PhoneRoom100:00:04Oct 13, 2021 12:28:00 PM PDT912109140281Yes8Abandoned
PhoneRoom100:00:05Oct 13, 2021 12:59:35 PM PDT915755206625Yes8Abandoned
PhoneRoom100:00:01Oct 13, 2021 1:03:18 PM PDT914158442698Yes8Abandoned
PhoneRoom100:00:01Oct 13, 2021 1:05:18 PM PDT17085942119Yes8Abandoned
PhoneRoom100:00:25Oct 13, 2021 1:18:11 PM PDT17402442902No8Abandoned
PhoneRoom100:00:12Oct 13, 2021 1:33:45 PM PDT16463050996No8Abandoned
PhoneRoom100:00:00Oct 13, 2021 1:44:42 PM PDT16463050996Yes8Abandoned
PhoneRoom100:00:00Oct 13, 2021 1:52:11 PM PDT16463050996Yes8Abandoned
PhoneRoom100:00:00Oct 13, 2021 2:04:50 PM PDT913083830602Yes8Abandoned
PhoneRoom100:00:00Oct 13, 2021 2:17:59 PM PDT15732633332Yes8Abandoned
PhoneRoom100:00:01Oct 13, 2021 2:46:25 PM PDT19282323451Yes8Abandoned
PhoneRoom100:00:15Oct 13, 2021 3:23:55 PM PDT913144734648No8Abandoned
PhoneRoom100:00:20Oct 13, 2021 3:52:59 PM PDT14152442967No8Abandoned
PhoneRoom100:00:01Oct 13, 2021 4:00:33 PM PDT919169457309Yes8Abandoned
PhoneRoom100:00:09Oct 13, 2021 4:13:25 PM PDT917205462561No8Abandoned
PhoneRoom100:01:44Oct 13, 2021 4:16:58 PM PDT918123613818No8Abandoned
PhoneRoom100:00:20Oct 13, 2021 4:26:26 PM PDT914046327631No8Abandoned
PhoneRoom100:00:00Oct 13, 2021 4:26:48 PM PDT16318297029Yes8Abandoned
PhoneRoom100:00:00Oct 13, 2021 4:35:25 PM PDT919708151727Yes8Abandoned
PhoneRoom100:00:00Oct 13, 2021 4:40:07 PM PDT915107541152Yes8Abandoned
PhoneRoom100:00:04Oct 13, 2021 4:57:20 PM PDT916028404916Yes8Abandoned
PhoneRoom100:00:45Oct 13, 2021 4:57:38 PM PDT915309794593No8Abandoned
PhoneRoom100:00:13Oct 13, 2021 5:14:41 PM PDT919728548137No8Abandoned
PhoneRoom100:00:16Oct 13, 2021 5:18:38 PM PDT919123100403No8Abandoned
PhoneRoom100:00:14Oct 13, 2021 5:22:02 PM PDT919253180013No8Abandoned
PhoneRoom100:00:01Oct 13, 2021 5:24:14 PM PDT914084992172Yes8Abandoned
PhoneRoom100:00:10Oct 13, 2021 5:31:26 PM PDT915744012652No8Abandoned
PhoneRoom100:00:02Oct 13, 2021 6:03:44 PM PDT16464150784Yes8Abandoned
PhoneRoom100:00:00Oct 14, 2021 9:01:19 AM PDT914154241945Yes8Abandoned
PhoneRoom100:00:02Oct 14, 2021 9:01:23 AM PDT914158442698Yes8Abandoned
PhoneRoom100:00:01Oct 14, 2021 9:10:02 AM PDT8222Yes8Abandoned
PhoneRoom100:00:00Oct 14, 2021 9:10:06 AM PDT8222Yes8Abandoned
PhoneRoom100:00:00Oct 14, 2021 9:19:06 AM PDT913233272122Yes8Abandoned
PhoneRoom100:00:01Oct 14, 2021 9:24:30 AM PDT13102569894Yes8Abandoned
PhoneRoom100:00:01Oct 14, 2021 10:09:23 AM PDT916505803611Yes8Abandoned
PhoneRoom100:00:02Oct 14, 2021 10:14:41 AM PDT13612272110Yes8Abandoned
PhoneRoom100:00:00Oct 14, 2021 11:50:21 AM PDT918663982089Yes8Abandoned
PhoneRoom100:00:01Oct 14, 2021 12:01:18 PM PDT914153052679Yes8Abandoned
PhoneRoom100:00:00Oct 14, 2021 12:04:47 PM PDT19803553095Yes8Abandoned
PhoneRoom100:00:04Oct 14, 2021 12:05:51 PM PDT916028404916Yes8Abandoned
PhoneRoom100:00:06Oct 14, 2021 12:17:24 PM PDT918626869046Yes8Abandoned
PhoneRoom100:00:51Oct 14, 2021 12:17:43 PM PDT17733013044No8Abandoned
PhoneRoom100:00:38Oct 14, 2021 12:18:50 PM PDT918653169924No8Abandoned
PhoneRoom100:01:33Oct 14, 2021 12:27:23 PM PDT18189631689No8Abandoned
PhoneRoom100:00:09Oct 14, 2021 12:28:09 PM PDT919713239834No8Abandoned
PhoneRoom100:00:00Oct 14, 2021 12:30:36 PM PDT916269310170Yes8Abandoned
PhoneRoom100:00:26Oct 14, 2021 12:32:36 PM PDT17027212815No8Abandoned
PhoneRoom100:00:04Oct 14, 2021 12:36:56 PM PDT19547740252Yes8Abandoned
PhoneRoom100:00:00Oct 14, 2021 1:14:08 PM PDT919164699500Yes8Abandoned
PhoneRoom100:00:01Oct 14, 2021 1:21:29 PM PDT912403898555Yes8Abandoned
PhoneRoom100:00:12Oct 14, 2021 3:06:12 PM PDT913236758313No8Abandoned
PhoneRoom100:00:00Oct 14, 2021 3:13:49 PM PDT914072729033Yes8Abandoned
PhoneRoom100:00:03Oct 14, 2021 3:24:39 PM PDT916195650808Yes8Abandoned
PhoneRoom100:00:00Oct 14, 2021 3:30:47 PM PDT917143354588Yes8Abandoned
PhoneRoom100:00:04Oct 14, 2021 3:31:49 PM PDT914702556054Yes8Abandoned
PhoneRoom100:00:09Oct 14, 2021 3:36:52 PM PDT16196427218No8Abandoned
PhoneRoom100:00:01Oct 14, 2021 3:48:09 PM PDT13125390124Yes8Abandoned
PhoneRoom100:00:02Oct 14, 2021 3:48:43 PM PDT914152056957Yes8Abandoned
PhoneRoom100:00:02Oct 14, 2021 3:57:47 PM PDT918312332125Yes8Abandoned
PhoneRoom100:00:01Oct 14, 2021 4:02:24 PM PDT912255735748Yes8Abandoned
PhoneRoom100:00:02Oct 14, 2021 4:16:18 PM PDT919164965498Yes8Abandoned
PhoneRoom100:00:01Oct 14, 2021 4:24:50 PM PDT16617784249Yes8Abandoned
PhoneRoom100:00:03Oct 14, 2021 4:42:46 PM PDT12097352892Yes8Abandoned
PhoneRoom100:00:00Oct 14, 2021 4:52:20 PM PDT914244101000Yes8Abandoned
PhoneRoom100:00:00Oct 14, 2021 5:10:53 PM PDT913478549046Yes8Abandoned
PhoneRoom100:00:50Oct 14, 2021 5:20:32 PM PDT914159398485No8Abandoned
PhoneRoom100:00:00Oct 14, 2021 5:24:30 PM PDT914694943261Yes8Abandoned
PhoneRoom100:00:36Oct 14, 2021 5:26:33 PM PDT526646941659No8Abandoned
PhoneRoom100:00:46Oct 14, 2021 5:39:17 PM PDT914153078846No8Abandoned
PhoneRoom100:00:01Oct 14, 2021 5:49:41 PM PDT15107061846Yes8Abandoned
PhoneRoom100:00:03Oct 14, 2021 5:50:05 PM PDT15107061846Yes8Abandoned
PhoneRoom100:00:01Oct 15, 2021 8:00:04 AM PDT19373699743Yes8Abandoned
PhoneRoom100:00:26Oct 15, 2021 8:01:01 AM PDT19373699743No8Abandoned
PhoneRoom100:00:02Oct 15, 2021 10:32:20 AM PDT3593Yes8Abandoned
PhoneRoom100:00:22Oct 15, 2021 10:39:29 AM PDT919255664244No8Abandoned
PhoneRoom100:00:03Oct 15, 2021 10:44:53 AM PDT914159498567Yes8Abandoned
PhoneRoom100:00:08Oct 15, 2021 11:08:11 AM PDT917739874596Yes8Abandoned
PhoneRoom100:00:35Oct 15, 2021 11:18:17 AM PDT912109962300No8Abandoned
PhoneRoom100:00:02Oct 15, 2021 11:29:00 AM PDT914152744939Yes8Abandoned
PhoneRoom100:00:01Oct 15, 2021 11:49:16 AM PDT916502679973Yes8Abandoned
PhoneRoom100:00:34Oct 15, 2021 12:51:57 PM PDT917816582250No8Abandoned
PhoneRoom100:00:10Oct 15, 2021 12:53:01 PM PDT916618778101No8Abandoned
PhoneRoom100:00:04Oct 15, 2021 1:35:30 PM PDT915615697819Yes8Abandoned
PhoneRoom100:00:07Oct 15, 2021 1:40:20 PM PDT916626390899Yes8Abandoned
PhoneRoom100:00:03Oct 15, 2021 1:40:43 PM PDT915307888778Yes8Abandoned
PhoneRoom100:00:00Oct 15, 2021 1:43:33 PM PDT912813018344Yes8Abandoned
PhoneRoom100:00:01Oct 15, 2021 1:53:09 PM PDT917577682364Yes8Abandoned
PhoneRoom100:00:00Oct 15, 2021 2:10:58 PM PDT13092224723Yes8Abandoned
PhoneRoom100:00:05Oct 15, 2021 2:17:16 PM PDT916042621955Yes8Abandoned
PhoneRoom100:00:00Oct 15, 2021 2:23:23 PM PDT914158947742Yes8Abandoned
PhoneRoom100:00:01Oct 15, 2021 3:36:42 PM PDT915034893212Yes8Abandoned
PhoneRoom100:00:01Oct 15, 2021 3:36:42 PM PDT914157564888Yes8Abandoned
PhoneRoom100:00:01Oct 15, 2021 4:02:16 PM PDT918088561429Yes8Abandoned
PhoneRoom100:00:13Oct 15, 2021 4:27:52 PM PDT919167532876No8Abandoned
PhoneRoom100:00:03Oct 15, 2021 4:32:37 PM PDT17077185797Yes8Abandoned
PhoneRoom100:00:13Oct 15, 2021 4:35:49 PM PDT914155250312No8Abandoned
PhoneRoom100:00:01Oct 15, 2021 5:02:06 PM PDT3530Yes8Abandoned
PhoneRoom100:00:01Oct 15, 2021 5:04:51 PM PDT918663982089Yes8Abandoned
PhoneRoom100:01:11Oct 15, 2021 5:06:55 PM PDT913035962331No8Abandoned
PhoneRoom100:00:05Oct 15, 2021 5:07:42 PM PDT919184705041Yes8Abandoned
PhoneRoom100:00:08Oct 15, 2021 5:12:38 PM PDT912024312914Yes8Abandoned
PhoneRoom100:00:00Oct 15, 2021 5:50:57 PM PDT912097402066Yes8Abandoned
PhoneRoom100:00:00Oct 16, 2021 8:34:07 AM PDT915625366829Yes8Abandoned
PhoneRoom100:00:01Oct 16, 2021 8:44:12 AM PDT6219Yes8Abandoned
PhoneRoom100:00:01Oct 16, 2021 9:22:30 AM PDT15107061846Yes8Abandoned
PhoneRoom100:00:01Oct 16, 2021 9:22:46 AM PDT15107061846Yes8Abandoned
PhoneRoom100:00:04Oct 16, 2021 10:09:50 AM PDT916504445566Yes8Abandoned
PhoneRoom100:00:00Oct 16, 2021 10:12:13 AM PDT17049653679Yes8Abandoned
PhoneRoom100:00:02Oct 16, 2021 10:54:48 AM PDT916692640138Yes8Abandoned
PhoneRoom100:00:01Oct 16, 2021 11:19:14 AM PDT912093032838Yes8Abandoned
PhoneRoom100:00:03Oct 16, 2021 11:41:39 AM PDTYes8Abandoned
PhoneRoom100:00:01Oct 16, 2021 11:56:33 AM PDT913214404727Yes8Abandoned
PhoneRoom100:00:09Oct 16, 2021 12:19:52 PM PDT912014460514No8Abandoned
PhoneRoom100:00:24Oct 16, 2021 12:20:19 PM PDT914153902009No8Abandoned
PhoneRoom100:00:00Oct 16, 2021 12:26:40 PM PDT912147915411Yes8Abandoned
PhoneRoom100:00:13Oct 16, 2021 12:34:09 PM PDT916062731746No8Abandoned
PhoneRoom100:01:03Oct 16, 2021 12:38:03 PM PDT916503987225No8Abandoned
PhoneRoom100:00:21Oct 16, 2021 12:41:05 PM PDT918283293347No8Abandoned
PhoneRoom100:00:01Oct 16, 2021 1:31:37 PM PDT914152744846Yes8Abandoned
PhoneRoom100:00:01Oct 16, 2021 1:57:41 PM PDT914158442698Yes8Abandoned
PhoneRoom100:00:11Oct 16, 2021 2:05:28 PM PDT915306936915No8Abandoned
PhoneRoom100:00:53Oct 16, 2021 2:08:23 PM PDT913015243249No8Abandoned
PhoneRoom100:00:27Oct 16, 2021 2:08:31 PM PDT12564090419No8Abandoned
PhoneRoom100:00:24Oct 16, 2021 2:09:18 PM PDT6288No8Abandoned
PhoneRoom100:00:06Oct 16, 2021 2:09:31 PM PDT913015243249Yes8Abandoned
PhoneRoom100:00:29Oct 16, 2021 2:09:32 PM PDT919195611560No8Abandoned
PhoneRoom100:00:11Oct 16, 2021 2:11:32 PM PDT918185889273No8Abandoned
PhoneRoom100:00:08Oct 16, 2021 2:13:10 PM PDT912014460514Yes8Abandoned
PhoneRoom100:00:07Oct 16, 2021 2:17:33 PM PDT918313169038Yes8Abandoned
PhoneRoom100:00:06Oct 16, 2021 2:22:24 PM PDT12092448977Yes8Abandoned
PhoneRoom100:00:00Oct 16, 2021 2:56:17 PM PDT918004168658Yes8Abandoned
PhoneRoom100:00:06Oct 16, 2021 3:04:07 PM PDT19097405845Yes8Abandoned
PhoneRoom100:00:23Oct 16, 2021 3:27:11 PM PDT19086981775No8Abandoned
PhoneRoom100:00:02Oct 16, 2021 3:37:02 PM PDT14805445285Yes8Abandoned
PhoneRoom100:00:00Oct 16, 2021 4:28:40 PM PDT912022475566Yes8Abandoned
PhoneRoom100:00:13Oct 16, 2021 4:33:48 PM PDT919254213529No8Abandoned
PhoneRoom100:00:00Oct 16, 2021 5:01:59 PM PDT916014972395Yes8Abandoned
PhoneRoom100:00:04Oct 16, 2021 5:15:12 PM PDT916692787730Yes8Abandoned
PhoneRoom100:00:04Oct 16, 2021 5:17:52 PM PDT914243398766Yes8Abandoned
PhoneRoom100:00:01Oct 16, 2021 5:30:10 PM PDT916145512148Yes8Abandoned