TEMPLATE - Organization Summary by End User

DescriptionDepartmental report summarized by End User.
Date/Time RangeOct 10, 2021 12:00:00 AM PDT - Oct 16, 2021 11:59:59 PM PDT
ClusterMexico City - 11.X Cluster

Search Criteria Summary

Search SetTotal Call CountTotal Average Call DurationTotal Average Ring DurationAbandoned Call CountAbandoned Call %Answered Call CountAnswered Call %Voice Mail Call %
Department Name64500:03:2900:00:14578.84%30146.67%5.74%

Originating, Dialed or Terminating CUCM Department and Originating, Dialed or Terminating CUCM End User ID Summary

Originating, Dialed or Terminating CUCM Department and Originating, Dialed or Terminating CUCM End User IDTotal Call CountTotal Average Call DurationOriginating Call CountOriginating Average Call DurationTerminating Call CountTerminating Average Call DurationAbandoned Call CountAnswered Call CountVoice Mail Call Count
ACCOUNTING10700:04:422800:05:097100:04:4730618
BEAZLEY, NANCY (NBEAZLEY)300:00:03100:00:03200:00:00201
CANE, CAROL (CCANE)2500:01:14100:00:312400:01:1912110
DOXEY, TONYA (TDOXEY)400:02:40200:01:47200:03:32031
HILL, CHARISSE (CHILL)2900:02:43700:04:292200:01:575230
TAYLOR-BOURNE, DEBBIE (DBOURNE)500:02:05200:00:00300:02:05210
WALTON, NANCY (NWALTON)2000:13:36300:04:301700:15:539100
WILSON, MIKE (MWILSON)2100:05:151200:07:24100:01:270136
COROLLA SALES45500:03:2418400:02:589100:05:082220124
BAISDEN, PAT (PBAISDEN)6700:01:492400:02:534200:01:064402
CUSATO, LEN (LCUSATO)3000:02:312200:02:13700:03:462190
JUNGEN, GLENN (GJUNGEN)2800:02:311600:01:20200:12:513183
JUNGEN, JANE (JJUNGEN)100:00:10000:00:00000:00:00010
SPRINGER, MARTHA (MSPRINGER)27700:03:048800:02:382700:04:46108312
SUMMERTON, JASON (JASONSUMMERTON)5700:05:593400:04:451300:12:403437
DUCK SALES8800:01:514600:02:073700:01:545445
HOGAN, BILL (BHOGAN)600:00:44500:00:55100:00:32020
MASON, CONNIE (CMASON)400:00:00400:00:00000:00:00000
MCLAY, HEATHER (HMCLAY)400:01:14100:01:00200:02:13130
MEILTON, MARY (MMEILTON)2300:00:572100:00:52200:01:382170
MYERS, JOHN (JMYERS)1900:00:06300:00:001500:00:00101
RIDDICK, VERA (VRIDDICK)3200:02:401200:04:291700:02:011224
TOTALS65000:03:2725800:03:0819900:04:345730637

Total Call Scenario Volume By Hour Of Day

Total Call Scenario Volume By Date