TEMPLATE - Organization Summary by Extension

DescriptionDepartmental report summarized by Extension.
Date/Time RangeOct 10, 2021 12:00:00 AM PDT - Oct 16, 2021 11:59:59 PM PDT
ClusterMexico City - 11.X Cluster

Search Criteria Summary

Search SetTotal Call CountTotal Average Call DurationTotal Average Ring DurationAbandoned Call CountAbandoned Call %Answered Call CountAnswered Call %Voice Mail Call %
Department Name10700:04:4200:00:203028.04%6157.01%7.48%

Calling Party, Original, or Final Called Party Number Summary

Calling Party, Original, or Final Called Party NumberPartitionTotal Call CountTotal Average Call DurationOriginating Call CountOriginating Average Call DurationTerminating Call CountTerminating Average Call DurationAbandoned Call CountAnswered Call CountVoice Mail Call Count
1104AllPhones_PT2100:05:151200:07:24100:01:270136
1104Rollover_PT000:00:00000:00:00000:00:00000
1115AllPhones_PT300:00:03100:00:03200:00:00201
1115Rollover_PT000:00:00000:00:00000:00:00000
1163AllPhones_PT1900:13:36300:04:301600:15:539100
1163Rollover_PT000:00:00000:00:00000:00:00000
1164AllPhones_PT2500:01:14100:00:312400:01:1912110
1164Rollover_PT000:00:00000:00:00000:00:00000
1166Rollover_PT000:00:00000:00:00000:00:00000
1166AllPhones_PT400:02:05200:00:00200:02:05210
1445AllPhones_PT2800:02:43700:04:291900:01:565230
1445Rollover_PT200:01:58000:00:00200:01:58110
1550AllPhones_PT400:02:40200:01:47200:03:32031
1550Rollover_PT000:00:00000:00:00000:00:00000
TOTALS10600:04:402800:05:096800:04:4731628

Total Call Scenario Volume By Hour Of Day

Total Call Scenario Volume By Date