| Agent Name | Agent Logged In Time | Agent Not Ready Count | Agent Not Ready Average | Agent Not Ready % | Agent Not Ready (Meeting) Count | Agent Not Ready (Meeting) Average | Agent Not Ready (RONA) Count | Agent Not Ready (RONA) Average | Agent Not Ready (Agent_Unavailable) Count | Agent Not Ready (Agent_Unavailable) Average | Agent Not Ready (Agent_Declined) Count | Agent Not Ready (Agent_Declined) Average | Agent Not Ready (Lunch) Count | Agent Not Ready (Lunch) Average | Agent Not Ready (Variphy Meeting - Idle Work Type) Count | Agent Not Ready (Variphy Meeting - Idle Work Type) Average |
|---|
| AEBISCHER, KYLE (KYLE AEBISCHER) | 12:02:41 | 9 | 00:27:59 | 34.84% | 0 | 00:00:00 | 1 | 02:31:31 | 0 | 00:00:00 | 0 | 00:00:00 | 2 | 00:00:09 | 6 | 00:16:40 |
| ALBRECHT, ANNIE (ANNIE ALBRECHT) | 24:55:23 | 26 | 00:44:12 | 76.84% | 4 | 00:09:10 | 2 | 00:01:12 | 0 | 00:00:00 | 4 | 00:03:22 | 2 | 01:02:56 | 14 | 01:09:20 |
| DEHLIN, JON (JON DEHLIN) | 03:36:22 | 16 | 00:06:21 | 47% | 0 | 00:00:00 | 1 | 00:01:07 | 0 | 00:00:00 | 0 | 00:00:00 | 1 | 00:00:08 | 14 | 00:07:10 |
| FLANAGIN, LAURA (LAURA FLANAGIN) | 09:39:16 | 5 | 01:55:13 | 99.45% | 1 | 02:49:02 | 0 | 00:00:00 | 0 | 00:00:00 | 0 | 00:00:00 | 0 | 00:00:00 | 4 | 01:41:46 |
| GONZALEZ, TREY (TREY GONZALEZ) | 02:00:00 | 7 | 00:15:44 | 91.76% | 0 | 00:00:00 | 0 | 00:00:00 | 4 | 00:05:28 | 0 | 00:00:00 | 0 | 00:00:00 | 3 | 00:29:25 |
| HOPKINS, RACHEL (RACHEL HOPKINS) | 01:10:23 | 4 | 00:01:04 | 6.06% | 0 | 00:00:00 | 0 | 00:00:00 | 0 | 00:00:00 | 0 | 00:00:00 | 0 | 00:00:00 | 4 | 00:01:04 |
| PADILLA, JUAN (JUAN PADILLA) | 36:40:44 | 20 | 00:58:20 | 53.02% | 0 | 00:00:00 | 0 | 00:00:00 | 9 | 00:00:45 | 0 | 00:00:00 | 1 | 06:06:03 | 10 | 01:19:24 |
| SIKES, MATT (MATT SIKES) | 67:43:13 | 45 | 00:47:32 | 52.64% | 1 | 00:00:05 | 7 | 00:07:56 | 0 | 00:00:00 | 0 | 00:00:00 | 10 | 01:41:50 | 27 | 00:39:26 |
| STRATTON, MIKE (MIKE STRATTON) | 00:01:27 | 2 | 00:00:06 | 13.79% | 0 | 00:00:00 | 0 | 00:00:00 | 0 | 00:00:00 | 0 | 00:00:00 | 1 | 00:00:01 | 1 | 00:00:11 |
| VRBA, VICTOR (VICTOR VRBA) | 36:45:29 | 28 | 00:38:07 | 48.39% | 4 | 00:15:51 | 1 | 00:00:03 | 0 | 00:00:00 | 2 | 00:00:16 | 3 | 01:00:46 | 18 | 00:45:36 |
| No Associated Agent Name | 00:00:00 | 0 | 00:00:00 | 0% | 0 | 00:00:00 | 0 | 00:00:00 | 0 | 00:00:00 | 0 | 00:00:00 | 0 | 00:00:00 | 0 | 00:00:00 |
| TOTALS | 194:34:58 | 162 | 00:40:32 | 56.24% | 10 | 00:26:55 | 12 | 00:17:33 | 13 | 00:02:12 | 6 | 00:02:20 | 20 | 01:24:39 | 101 | 00:43:04 |