Applies to: Common Causes/Issues: How to Set Up Webex Integration in Variphy 1. Configure the Webex User Account in Control Hub. Variphy requires a Webex user to connect to the Webex API. You can use an existing user, although Cisco recommends creating a new user to act as a service…
From time to time you may be asked to run a cluster check to validate cluster connectivity or licensing. The following instructions will walk you through how to perform a cluster check in Variphy.
Applies to: Common Causes or Issues How to Gather Microsoft Teams Licensed User Count Follow these steps to gather user license data via Microsoft Graph Explorer for Variphy unit licensing. 1. Open Microsoft Graph Explorer. Navigate to Microsoft Graph Explorer. The Graph Explorer interface should appear. 2. Sign in to…
Applies to: Common Causes or Issues: How to Determine Your Webex Contact Center License User Count Follow these steps to determine the number of Webex Contact Center users Variphy will license. 1. Log in to Webex Control Hub. Navigate to Webex Control Hub: https://admin.webex.com/login. Enter your administrator credentials and log…
Applies to: Common Causes or Issues: How to Determine Your Cisco Contact Center License User Count Follow these steps to determine the number of Cisco Contact Center users Variphy will license. 1. Log in to the UCCX Administration Page. Navigate to the Cisco Unified CCX Administration page. Enter your administrator…
Applies to: Common Causes or Issues: How to Determine Your Webex Calling License User Count Follow these steps to determine the number of Webex Calling users Variphy will license. 1. Log in to Webex Control Hub. Navigate to Webex Control Hub: https://admin.webex.com/login. Enter your administrator credentials and log in. 2….
Applies to: Common Causes or Issues How to Refresh Your Variphy Connected License 1. Log in to Variphy. 2. Navigate to License Update Settings. 3. Refresh the Current License. Additional Considerations Still Need Help? Email our support team at support@variphy.com or click the button below to access our ticket portal….
On July 1, 2024, researchers from Qualys disclosed a vulnerability in OpenSSH, a library that is used across the Linux community to provide secure access to platforms. As part of the Coordinated Vulnerability Disclosure (CVD) process, Qualys partnered with the maintainers of OpenSSH and major Linux distributions to refrain from…
This report will provide the top 10 devices, by total calls, with over 30% severe call concealment. Severe Concealment is a call quality measurement that represents the time during which a significant amount of concealment or inaudibility is observed. Download Template Pack Optional Changes This report is designed to report…
