Variphy 15.2 introduces new functionalities to our on-prem and cloud call analytics solutions!
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15.2.0 GA
Products
Features
Overview
Zoom Phone Analytics
Webex Calling Analytics
new
Microsoft Teams Analytics
coming soon
Cisco CDR Reporting
UCCX Wallboards
UCCX Reporting & Analytics
Cisco CUBE CDR Reporting
Dashboards & Wallboards
Variphy Cloud
Change Management
DN & DID Inventory Management
Remote Phone Control
Phone Macros
As-Built Configuration Reporting
Text Broadcast
Enhanced Consulting Services
Platforms Supported
Cisco CUCM
Cisco UCCX
Cisco CUBE
Zoom Phone
Webex Calling
new
Microsoft Teams Analytics
coming soon
What's New
Variphy 15.2.0
now available
Solutions
Use Cases
Call Analytics
Call Search
Call Flow
Busy Hours
Hunt Group & Queue
Performance
Answer & Abandonment Rates
Identify Dormant or Underutilized Phones
Contact Center
Call Queue Performance
Agent State & Activity
Time Interval Trends
Real-Time Wallboards
Supervisor Team Visibility
Change Management
Inventory Phone Serial Numbers
Document Changes to Key Configurations
Report on All Hunt Pilot Call Flows
Remote Phone Control
Change Background Image, Ringtones, and more
Test & Troubleshoot Phones Remotely
Clear ITL Files & Manage Device Settings
Dial Plan Management
Eliminate Spreadsheet Tracking
DID Capacity Planning
View and Manage DID Blocks
Support
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