• UCCX Cluster Configuration

    Step 1) Creating a password for the Historical Reporting User Log into the UCCX publisher Browse to Tools > Password Management NOTE – If the Historical Reporting Password is unknown or has never been previously set, it will have to be entered new. By Default Cisco does not set a…

  • How to upgrade Variphy.

    Introduction This document describes the upgrade process to the latest Variphy release.   Before Getting Started… Variphy version 12 and beyond require a minimum of 8GB of memory, older systems that have been upgraded may have less memory allocated to the application. It is recommended that you confirm the value in the…