Most common browsers (Chrome, Edge, Firefox), by default, do not allow sound to play without explicit permissions or without first interacting with the browser by clicking something on the screen. If you are hearing intermittent audible alerts or no audible alerts the following steps will help enable sound from your…
Often times you are required to store large amounts of call data resulting in millions of call rows in a single database. Housing large amounts of call data in a single database can be resource intensive when your day to day reporting requirements are usually only one, two or three…
Often times you are required to store multiple years of call data resulting in millions of call rows in a single database. Housing multiple years of call data in a single database can be resource intensive when your day to day reporting requirements are usually only one, two or three…
Variphy 12.2.4 introduced a new Application Administrator security option. This option is designed to provide full access to the Variphy Modules but limit the user from making system level/global changes, like adding clusters, changing or adding databases, SMTP Servers, AD Server etc… System Administrators have full access to Variphy modules…
Variphy supports multiple database engines. By default the Variphy OVA is configured to utilize the local database engine but you may wish to change that to a different database engine. The following article will walk you through how to configure a connection to database engine and apply that configuration to…
TLS 1.0 is a security protocol first defined in 1999 for establishing encryption channels over computer networks. While no longer the default security protocol in use by modern OSes, TLS 1.0 is still supported for backwards compatibility. Evolving regulatory requirements often provide corporations with the incentive to disable TLS 1.0…
TLS 1.0 is a security protocol first defined in 1999 for establishing encryption channels over computer networks. While no longer the default security protocol in use by modern OSes, TLS 1.0 is still supported for backwards compatibility. Evolving regulatory requirements often provide corporations with the incentive to disable TLS 1.0…
There are many reasons you may want export a report from one profile or cluster and import it into another. A report was built under a Variphy login and you wish to move or copy the report configuration to your Variphy login or you added a new cluster and wish…
Introduced in Variphy version 12.4 Brute Force Login Protection provides the ability to lock (Jail) User ID’s and\or IP Addresses based on invalid login attempts. Administrators have the ability to configure the number of attempts within a specified timeframe, length of time a jailing occurs and remove a User or…
HTTP stands for hypertext transfer protocol. It’s a protocol that allows communication between different systems. Most commonly, it is used for transferring data from a web server to a browser to view web pages. The problem is that HTTP (note: no “s” on the end) data is not encrypted, and it can be…
