As of CUCM version 9.1.2, changes to Device Defaults (such as changing the device pool, phone button template or firmware load) for a phone model still do not appear in CUCM Audit Logs, and thus will not appear in Log Analysis in Variphy. However, as part of a firmware…
Introduction Variphy’s Log Analysis provides the ability to analyze, search, and identify specific log file information for CUCM, UCCX, and CUC Version 7.1 and newer. CUCM User Audit Logs store a myriad of administrative activity event data, including CUCM user login information, move/add/change/delete (MACD) configuration changes, and command line (CLI) activity…
INTRODUCTION The Snapshot menu provides the ability to generate a historical view or “Snapshot” of a selected Cluster’s configuration data. Once a snapshot exists, it can be viewed in the same manner as the Inventory page, used as the source of data when executing Reports, and compared with other Snapshots…
Variphy provides the ability to configure and change where snapshot data is stored on the local file system. This is particularly helpful if Variphy is installed on a disk partition meant for program executables (such as C:\ on Windows servers), which does not have much free disk space. …
Frequently Asked Questions About Variphy Broadcast If a user is on the phone during a text broadcast, will they receive the message? Can the audible tone/alert be changed in Broadcast? Question: If a user is on the phone during a text broadcast, will they receive the message? Answer: This is…
This is generally caused by the case where the phone isn’t able to retrieve the broadcast message for display and in most cases an error message on the phone indicating “Host Not Found” will appear on the phone’s display, but only for a short period of time. Broadcasting in Variphy…
Problem: When running a Phone Macro against a subset, the Macro will finish but show a status of “Success: 0 of 0 phones” Cause: The subset may have blank spaces, invalid characters, or an incomplete string in the lower fields. The subset is applied based on the granularity of your…
STEP 1) Update Authentication URL to use only the non-secure: In CUCM Administration, select Enterprise Parameters from the System menu. To enable only the non-secure Authentication URL, clear out the Authentication URL value from the ‘Secure’ section so that the field is left blank and only the non-secure Authentication URL is…
When Cisco IP phones in a CUCM Cluster have ITL or other security settings which are out of date, invalid, or mis-matched, this can cause a number of functional and operational issues such as: To recover from this situation, the ITL file on the phone can be deleted or erased…
When Cisco IP phones in a CUCM Cluster have ITL or other security settings which are out of date, invalid, or mis-matched, this can cause a number of functional and operational issues such as: To recover from this situation, the ITL file on the phone can be deleted or erased…
