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      DID Capacity PlanningEliminate Spreadsheet TrackingView & Manage DID Block Usage
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      Change Background Images & Ring TonesClear ITL Files & Manage Device SettingsTest & Troubleshoot Phones Remotely
    Call Analytics
    Call SearchCall FlowCall Busy HoursHunt Group & Queue PerformanceAnswer & Abandonment RatesIdentify Dormant & Underutilized Devices
    Contact Center Analytics
    Call Queue PerformanceAgent State ActivityTime Interval TrendsReal-time WallboardsSupervisor Team Visibility
    Dial Plan Management
    DID Capacity PlanningEliminate Spreadsheet TrackingView & Manage DID Block Usage
    Change Management
    Document Changes to Key ConfigurationsInventory Phone Serial NumbersReport on Hunt Pilot Call Flows
    Remote Phone Contol
    Change Background Images & Ring TonesClear ITL Files & Manage Device SettingsTest & Troubleshoot Phones Remotely
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  • Log Error – liquibase.exception.LockException: Could not acquire change log lock.

    Fix for 404 error with corresponding log – ERROR [org.springframework.web.context.ContextLoader] Context initialization failedorg.springframework.beans.factory.BeanCreationException: Error creating bean with name ‘liquibase’ defined...

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