Variphy CUCM CDR User Guides & Popular How-Tos User Guides & How-To Articles Variphy CUCM CDR Call Analytics Reporting Guide Variphy’s Call Analytics Reporting isn’t based on anything...
How To Run Variphy CUCM CDR Call Analytics Reports In Variphy Call Analytics Reporting, there are 2 easy ways to run an existing report: Method 1) Click the Run...
Variphy CUCM CDR Call Analytics Reporting Guide Introduction Variphy’s Call Analytics Reporting isn’t based on anything “Canned” that arrives out of the box. Because every Cisco Collaboration...
How To Sort End Users, Departments, Phones, Devices Or Other Groupings in CDR Reports By Call Count or Duration In Variphy 12.0.6 and earlier, Groupings in CDR reports could be sorted by the following: Name/Label – alphabetical based upon...
Export CAR CDR Data Out Of CUCM As a rule of thumb CUCM CDR call history data will be available in Variphy after the completion of first...
Import a CUCM CAR CDR Export file into Variphy This assumes you have already exported 1 or more CUCM CAR CDR files from CDR Analysis and Reporting in Cisco...
Export CUCM Data Sync From Variphy What’s a CUCM Data Sync?CUCM DATA SYNC When generating CUCM CDR Call Analytics searches and reports, Variphy often needs to...
Time Unit Types Many of the statistics and metrics represented by table and chart options in the Variphy Call Analytics are in relation...
Variphy CUCM CDR Call Analytics Call Scenario Guide & Dictionary Total Calls Connected Calls Not Connected Calls Abandoned Calls Abandoned Off-Hook Calls Answered Calls Forwarded Calls Voice Mail Calls Transferred...
Variphy CUCM CDR Search Sets & Criteria Guide & Field Dictionary Background Search Sets and Search Criteria are two of the most fundamental and important concepts in Variphy CUCM CDR Call...
How To Set Or Change CDR Device Capacity In Variphy In Variphy’s CUCM CDR Call Analyics, when generating reports that include capacity utilization statistics, Variphy can compute the utilization percentages...
Identifying if the Caller or Callee hung up the call first In Call Usage reporting in Variphy Insight, for each call record, the Cause Code fields can be used to determine...
Creating Capacity Utilization Reports for SIP Trunks, PRIs, or Any Other Activity In this step by step guide, we’ll walk through creating a CUCM CDR Call Analytics report that details the total...
Example: Creating End User Inbound and Outbound Activity Summary Reports This guide will walk you through creating a report that contains inbound and outbound summary data for one or more...
Variphy CUCM CDR Call Analytics Call Statistics Guide & Dictionary In concert with each Call Scenario, Variphy can provide the following Call Statistics which offer key metric or statistic data...
How to Schedule Variphy Reports Once you’ve created Call Analytics reports in Variphy, you can schedule them for delivery via email or FTP. Smaller “summary”...
How to Use Variphy Call Analytics On Demand History Search To run an on demand Call History Search, Go to the Call Analytics Reporting Menu, which defaults to the History sub menu....
Example: CDR Report Showing Dormant or Under Utilized Phones or End Users Dormant phones and users can clog up CUCM and continue to count towards license usage. Identifying phones and end users...
How to Configure CDR Alerts in Variphy In addition to on-demand searches and call analytics reporting, Variphy can also generate alerts based on a more narrow set...
CDR Secondary Groupings in Variphy CUCM CDR Reporting New in Variphy 12.1.3 is the ability to create and include “Secondary” Groupings in any Cisco CDR report. As the...
Productivity Analytics For Your Organization’s Newly Expanded Remote Workforce Made Easy With Variphy You’ve quickly and successfully provisioned VPN clients, Cisco IP Communicators, Jabber clients and other critical expansions to enable most of,...
How To See Where A CUCM CDR Or UCCX Is Used In Variphy Before modifying or deleting a CUCM CDR or UCCX Analytics Report in Variphy, it can be a good to see...
Assign User/Group Call Analytics Report Privileges for All Shared Reports In Variphy 12.1 and earlier versions, users/groups who were not System or Call Analytics Administrators needed to be explicitly assigned...
CUCM CDR/UCCX Call Analytics Report Repository New in Variphy 12.2 is the Report History Repository, which stores both an activity record and the actual report file...
Custom Labels for CUCM CDR & UCCX Call Analytics & Reporting In Variphy version 12.1 and older, the terminology for search criteria, detail columns, and analytics properties for CUCM CDR and...