Variphy CUCM CDR User Guides & Popular How-Tos User Guides & How-To Articles Variphy CUCM CDR Call Analytics Reporting Guide Variphy’s Call Analytics Reporting isn’t based on anything...
How To Run Variphy CUCM CDR Call Analytics Reports In Variphy Call Analytics Reporting, there are 2 easy ways to run an existing report: Method 1) Click the Run...
How To Sort End Users, Departments, Phones, Devices Or Other Groupings in CDR Reports By Call Count or Duration In Variphy 12.0.6 and earlier, Groupings in CDR reports could be sorted by the following: Name/Label – alphabetical based upon...
Export CAR CDR Data Out Of CUCM As a rule of thumb CUCM CDR call history data will be available in Variphy after the completion of first...
Import a CUCM CAR CDR Export file into Variphy This assumes you have already exported 1 or more CUCM CAR CDR files from CDR Analysis and Reporting in Cisco...
Export CUCM Data Sync From Variphy What’s a CUCM Data Sync?CUCM DATA SYNC When generating CUCM CDR Call Analytics searches and reports, Variphy often needs to...
Time Unit Types Many of the statistics and metrics represented by table and chart options in the Variphy Call Analytics are in relation...
Variphy CUCM CDR Call Analytics Call Scenario Guide & Dictionary Total Calls Connected Calls Not Connected Calls Abandoned Calls Abandoned Off-Hook Calls Answered Calls Forwarded Calls Voice Mail Calls Transferred...
Variphy CUCM CDR Search Sets & Criteria Guide & Field Dictionary Background Search Sets and Search Criteria are two of the most fundamental and important concepts in Variphy CUCM CDR Call...
How To Set Or Change CDR Device Capacity In Variphy In Variphy’s CUCM CDR Call Analyics, when generating reports that include capacity utilization statistics, Variphy can compute the utilization percentages...
Identifying if the Caller or Callee hung up the call first In Call Usage reporting in Variphy Insight, for each call record, the Cause Code fields can be used to determine...