UCCX Cluster Configuration Step 1) Creating a password for the Historical Reporting User Log into the UCCX publisher Browse to Tools > Password...
Getting Started With Dashboards & Widgets In Variphy version 12, Dashboards are accessible via the “Dashboards & Widgets” option in the main navigation. Each user can...
Configuring User and Group Permissions in Variphy In Variphy, user accounts can be created as internal standalone logins, or can be linked to a user’s Active Directory...
UCCX CSQ Real-Time Status widgets showing incorrect call counts Occasionally an issue may occur with UCCX clusters where certain CSQ’s show call totals that conflict with UCCX Analytics reporting....