Zoom Phone Reporting Templates **Requires Edit to match environment Download Zoom Phone Reporting Templates 911 Call Report This report will provide total call usage...
Template – 911 Calls Report This report will provide total call usage for 911/Emergency calls from your Zoom Phone platform, with directory number groupings and...
Template – Abandoned/Missed Calls This report will provide system wide abandonment call usage on your Zoom Phone platform, grouped by Top 10 Users with...
Template – Call Queue Usage This report will provide the number of calls coming into Zoom Phone Call Queues. It will also include a time...
Template – Detail by Extension or Phone Number This report will provide multi-direction extension or Caller ID/Phone Number searching. It will include high level summarization as well as...
Template – Device Type Utilization This report will provide phone Device Type utilization within the Zoom Phone platform; Top 15 Phone Device Types. Download Template...
Template – Dormant Users This report will provide a list of dormant Users within the Zoom Phone platform that have no call usage over...
Template – Organization Summary by Department and User This report will provide a high level overview of department and end user call counts and durations. The total call...
Template – Organization Summary by Site This report will provide a high level summarized overview of the Zoom Phone platforms defined Sites call counts and durations....
Template – Summary by Call Location This report will provide a high level summarized overview of the Zoom Phone platforms calling pattern by call Locations; Top...
Template – Total Call Volume by Direction This report will provide a high level summarized overview of the Zoom Phone platforms call traffic by call Direction. Download...
Webex Calling Template – 911 Calls Report This report will provide total call usage for 911/Emergency calls from Webex Calling with user groupings and call history details....
Webex Calling Template – Hunt Group Summary by Agent This report will show the number of calls coming into one or more hunt groups. It will also summarize by...
Webex Calling Template – Hunt Group Summary Report This report will show the number of calls coming into one or more hunt groups. It will also display the...
Webex Calling Template – Call Queue Summary by Agent This report will show the number of calls coming into one or more call queues. It will also summarize by...
Webex Calling Template – Call Queue Summary Report This report will show the number of calls coming into one or more call queues. It will also display the...
Webex Calling Template – Detail by Extension or Phone Number This report will provide multi-direction extension or Caller ID/Phone Number searching. It will include high level summarization as well as...
Webex Calling Template – User Call History Report This report will provide multi-direction user searching. It will include high level summarization as well as the granular call history...
Webex Calling Template – Location Summary Report This report will provide multi-direction totals for one or more locations. It will include high level summarization of outbound (originating)...
Webex Calling Reporting Templates **Requires Edit to match environment Download Webex Calling Reporting Templates 911 Calls Report This report will provide total call usage...
Teams Phone Report Template: User Call History Report This report will provide multi-direction user searching and will include levels of granularity based on the selected user(s).
Teams Phone Report Template: Total Volume Report This report will provide a total call count for all calls along with total call duration and average call duration.
Teams Phone Report Template: Organization Summary by Department and User This report will provide a high-level overview of department and end-user call counts and durations.
Teams Phone Report Template: International Calls This report will provide a total call count for international calls, summarized by the user placing the calls and the details of those calls.
Teams Phone Report Template: Department Summary This report will provide a total call count for all calls and a summary of calls and durations per department.
