Webex Calling Template – 911 Calls Report This report will provide total call usage for 911/Emergency calls from Webex Calling with user groupings and call history details....
Webex Calling Template – Hunt Group Summary by Agent This report will show the number of calls coming into one or more hunt groups. It will also summarize by...
Webex Calling Template – Hunt Group Summary Report This report will show the number of calls coming into one or more hunt groups. It will also display the...
Webex Calling Template – Call Queue Summary by Agent This report will show the number of calls coming into one or more call queues. It will also summarize by...
Teams Phone Report Template: User Call History Report This report will provide multi-direction user searching and will include levels of granularity based on the selected user(s).
Teams Phone Report Template: Total Volume Report This report will provide a total call count for all calls along with total call duration and average call duration.
Teams Phone Report Template: Organization Summary by Department and User This report will provide a high-level overview of department and end-user call counts and durations.
Teams Phone Report Template: International Calls This report will provide a total call count for international calls, summarized by the user placing the calls and the details of those calls.
Teams Phone Report Template: Department Summary This report will provide a total call count for all calls and a summary of calls and durations per department.
Teams Phone Report Template: 911 Calls Report This report will provide total call usage for 911/Emergency calls from Microsoft Teams with user groupings and call history details.
Microsoft Teams Phone Reporting Templates This article provides reporting templates for Microsoft Teams Phone.
CUCM Report Template: Top 10 Phones Over 30% Severe Concealment This report will provide the top 10 devices, by total calls, with over 30% severe call concealment. Severe Concealment is...