This report will provide total call usage for 911/Emergency calls from Webex Calling with user groupings and call history details.
This report does not require any additional edits.
Optional Changes
This template is configured to key on outbound emergency dialing of ‘911’. Webex Calling configurations should allow for Kari’s Law and the simple outbound dialing of just ‘911’. However, if the need to capture outbound calls with the external dialing prefix, you will simply need to add an additional value for the search criteria (External Access Code + 911):
