This report will provide a list of dormant Users within the Zoom Phone platform that have no call usage over a selected time period.
Required Changes
The report will require the selection of User Departments or Sites from the drop down pick list in Grouping Statistics for the Grouping Search Set.
![](https://kb.variphy.com/wp-content/uploads/2023/02/2023-02-02_22h45_26.png)