How to Configure DID Sites in Variphy

Applies to:

• Variphy system administrators.
• IT professionals managing DN and DID Management.
• Organizations using DID numbers for branch office locations.

Common Causes or Issues:

• When setting up DID blocks for the first time.
• When organizing or modifying DID number assignments by site location.
• When a new site or branch office is added and needs to be reflected in Variphy.

DID sites allow organizations to associate Direct Inward Dialing (DID) numbers with specific physical locations, such as headquarters or branch offices.

Access the DID Sites Configuration

1. Navigate to the DN & DID Management feature.
2. Click the Configure tab (visible only to system administrator users).
3. Select the DID Sites tab to view all existing sites along with:
   1. Site name.
   2. Number of assigned DID Blocks.
   3. Geo-location details (if provided).
   4. Last modified date and user.

Note: You must configure at least one site before setting up any DID Blocks.

Create a New DID Site

1. Click Create DID Site to open the configuration window.

2. Enter a unique, non-empty Site Name (required).

3. Optionally fill in the Description, Address, City, State/Province, Zip/Postal Code, and Country.
4. Click Save to add the site. The new site will now appear in the list.

Edit an Existing DID Site

1. Click the Edit (pencil icon) next to the site you want to update.

2. Make necessary changes in the configuration window.
3. Click Save to apply changes.

Copy an Existing DID Site

1. Click the Copy (two pages icon) for the desired site.

2. The configuration window will pre-fill with existing values and append “Copy” to the site name. Adjust fields as needed.

3. Click Save to create the new, copied site.

Delete an Existing DID Site

1. Click the Delete (trash can icon) for the desired site.

2. Confirm deletion in the popup window by clicking Confirm, or click Cancel to return without deleting.

Still Need Help?

Email our support team at support@variphy.com or click the button below to access our ticket portal.

Please provide details about your question or issue, including any applicable screenshots, reports, or Variphy application log files.