Template – Dormant Physical Phones This report will provide a list of dormant hard desk IP phones (SEP devices) within CUCM that have no call usage over a selected time period. Sample Report Download Template Pack This report does not require any additional edits. Updated on January 10, 2022 Was this article helpful? Yes No About The Author Matt Systems Engineer with 18+ yr exp in Unified Collaboration Call Analytics....Cold Steel on Ice Related Articles CUCM CDR Cradle to Grave Related of the Related Calls Template – Dormant Extensions Template – Soft Phone vs Hard Phone Usage Template – Hunt Group Report Template – Top 10 Abnormal termination Cause Codes Template – Calls Without First Call Resolution