Applies to:
- Microsoft Teams Phone users
Background
This article provides reporting templates for Microsoft Teams Phone.
Download Microsoft Teams Phone Reporting Templates
**Requires Edit to match environment
911 Calls Report
This report will provide total call usage for 911/Emergency calls from Microsoft Teams with user groupings and call history details. Learn more.
Department Summary
This report will provide a total call count for all calls and a summary of calls and durations per department. Learn more.
International Calls
This report will provide a total call count for international calls, summarized by the user placing the calls and the details of those calls. Learn more.
**Organization Summary by Department and User
This report will provide a high-level overview of department and end-user call counts and durations. Learn more.
Total Volume Report
This report will provide a total call count for all calls along with total call duration and average call duration. Learn more.
**User Call History Report
This report will provide multi-direction user searching. It will include a high-level summary as well as granular call history details based on the selected user(s). Learn more.
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