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Cisco Unified Contact Center Express (UCCX) End-of-Sale and End-of-Life Announcements

UCCX VersionEnd of Sale DateEnd of SW Maintenance Releases Date:
Subscription
End of Change/Renewal Date:
Subscription
Last Date of Support:
Subscrption
Variphy Last Date of Support*
15.0
12.5
12.0**April 23, 2021NAApril 23, 2022August 31, 2023August 31, 2025
11.xApril 23, 2021April 23, 2022April 23, 2022April 30, 2024April 30, 2026
UCCX VersionEnd of SW Maintenance Releases Date:
App. SW
End of New Service Attachment Date:
App. SW
End of Service Contract Renewal Date:
App. SW
Last Date of Support:
App. SW
Variphy Last Date of Support*
10.x January 7, 2020 January 7, 2020 April 4, 2021 January 31, 2022 Not Supported
9.0July 16, 2016 July 16, 2016 October 12, 2017 July 31, 2018 Not Supported
8.5August 25, 2015 August 25, 2015 November 20, 2016 August 31, 2017 Not Supported
8.0November 21, 2012 November 21, 2012 February 17, 2014 November 30, 2014 Not Supported
7.0April 17, 2012 April 17, 2012 July 14, 2013 April 30, 2014 Not Supported
  • * Variphy will typically support Cisco Unified Communication releases for 2 years after the Last Day of Support established by Cisco.
  • ** Replaced by Flex Licensing. All perpetual UCCX licensing is End-of-Sale and End-of-Life

Updated on April 24, 2025

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