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Template – Abandoned/Missed Calls

This report will provide system wide abandonment call usage on your Zoom Phone platform, grouped by Top 10 Users with granular call history details included.

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Optional Changes

This report is structured to key on system-wide abandonment; all calls abandoning in your Zoom Phone platform. However, additional search criteria may be added to filter on specific groups or site locations (departments, sites, device types, extensions, etc.)

Updated on February 3, 2023

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