This report will provide total call usage for 911/Emergency calls from your CUCM, with directory number groupings and call history details.
This report does not require any additional edits.
This template is configured to key on outbound emergency dialing of ‘911’. CUCM configurations should allow for Kari’s Law and the simple outbound dialing of just ‘911’. However, if the need to capture outbound calls with the external dialing prefix, you will simply need to add an additional value for the search criteria (External Access Code + 911):